The traditional way to receive healthcare is in person. Patient and healthcare professional sitting in the same room talking through treatment options and agreeing a way forward.
As technology advances, new opportunities arise and new ways of doing all kinds of things become possible. This is also true in dentistry and some forms of treatment are increasingly being offered remotely, including orthodontics.
New forms of treatment can bring real benefits to patients, especially when costs are lowered and access is improved. But new ways of doing things must not risk patient safety.
Here we give you some information to help you think about whether aligners or braces sent directly to your home are right and safe for you.
As with all dental care, if there's a problem with treatment you have already had, we recommend that you speak to the treating dentist in the first instance. If that doesn’t fix the problem, or you feel it’s important we know about something that’s gone wrong, you can raise a concern with us. We provide more information about this in our Concerns section.
The professionals involved in this type of treatment are called dentists or orthodontists. Here though, we just refer to dentists.
Is the treatment right and safe for you?
Without seeing you in person, the dentist might not have all the information they need about your oral health.More about choosing the right treatment
Direct interaction with the dentist is important for valid consent
To give valid, informed consent you need to have been given all the information about what the treatment involves.More about valid, informed consent
Who is treating you?
Knowing the name of the person who is treating you is very important as the dentist who prescribes your aligners or braces is responsible for all your treatment.More about knowing who's treating you