What support is available during fitness to practise procedures?
We recognise that it can be stressful and seem confusing when a concern has been raised. We want to do what we can to reduce this stress where possible. This involves:
- Being clear about what to expect when engaging with our procedures.
- Ensuring we deliver the highest standard of customer care achieved by developing a customer service charter. This ensures our staff are clear about the standards of care our customers should expect.
We have worked in partnership with Samaritans to train GDC staff involved in the fitness to practise process. This will make certain they have the skills to help recognise where an individual may need additional support.
If you have had a concern
raised about you and you feel you would benefit from additional support, you can discuss this with our staff and they can advise you where best to find help.
Registrants will appreciate that if there are any concerns about their health and wellbeing that may put patients at risk the information may be used in our proceedings. We will keep information relating to health and wellbeing confidential in line with data protection legislation. We may share this information with other organisations who can offer support, but we will discuss this with you first before doing so.
Witnesses and informants should be aware that we may need to disclose information to the registrant facing proceedings. If you have any questions about this then please raise them with our staff. You can visit our witness advice page here.
You can find information about organisations that can provide you with support below:
Alcoholics anonymous
The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.
You can contact AA by
Telephone: 0800 9177 650
Email: [email protected]
Website: alcoholics-anonymous.org.uk
BDA Benevolent Fund
Every year they help people who are in serious financial need as a result of illness, accident, unemployment or other adversity. They provide grants, interest-free loans and occasionally financial support with career transition. Each case is dealt with on an individual basis and the assistance they provide is tailored to each person's needs.
For further information, or to discuss an application in confidence, you can contact the BDA Benevolent Fund by:
Telephone: 020 7486 4994
Write to: BDA Benevolent Fund, 64 Wimpole Street, London, W1G 8YS
Website: bdabenevolentfund.org.uk.
Bar Pro Bono Unit
You can contact BPBU by:
Telephone: 0207 092 3960 (Monday, Wednesday and Friday 10:30 to 14:00)
Write to: Bar Pro Bono Unit, The National Pro Bono Centre, 48 Chancery Lane, London, WC2A 1JF
British Doctors and Dentists Group
You can contact BDDG by:
Email: [email protected]
Carers UK
Looking after someone can be a rewarding experience but it can also be lonely and bewildering. At these times, you need people around you who really understand caring. They can help by sharing experiences and offering support. Guided by a Board of Trustees that is primarily made up of carers, they are rooted in the real experiences of their members and they are here to make life better for carers.
You can contact Carers UK by:
Telephone: 0808 808 7777
Citizens Advice
They can provide advice on a range of topics including benefits, work, debt and money, consumer rights, family and housing, law and the courts, immigration and health matters. They value diversity, promote equality and challenge discrimination.
You can contact Citizens Advice by visiting one of their local branches in 3,500 locations or by:
Telephone: England – 03444 111 444 and Wales – 03444 772 020,
Website: citizensadvice.org.uk
Dentists' Health Support Programme (DHSP)
If you are concerned about yourself or a colleague, you can contact DHSP by:
Telephone: 020 7224 4671
Email: [email protected]
Website: dentistshealthsupporttrust.org
Dyspraxia UK
You can contact Dyspraxia UK by:
Telephone: 01223 967 897 (Monday – Friday, 9am – 5pm)
Mind BLMK
We are affiliated to Mind National, which means that we work with Mind nationally, but we are an independent, local charity. We raise our own funds to provide the support that is needed in Bedfordshire, Luton and Milton Keynes. We have our own board of trustees and work with our local authorities to provide what is needed for local people.
You can contact Mind BLMK by:
NHS Practitioner Health Programme
PHP is a service for doctors and dentists who are unable to access confidential care through mainstream NHS routes due to the nature of their role and/or health condition.
For confidential advice you can contact PHP by:
Narcotics Anonymous
They are not affiliated with any other organisations, have no initiation fees or dues, no pledges to sign, no promises to make to anyone. They are not connected with any political, religious or law enforcement groups, and are under no surveillance at any time.
You can contact NA by:
Practitioner Advice and Support Scheme (PASS)
The concept of PASS has been in existence for the past two decades and was introduced to help those dentists who for one reason or another were in need of additional support. It was first designed for those dentists in difficulty to be supported or mentored by experienced colleagues within the same region where they worked and its intention has remained broadly the same.
In most situations it is coordinated and facilitated by Local Dental Committees (LDC) and over the past few years PASS has become an important additional tool in the efforts to address the burgeoning number of complaints or performance issues that colleagues are facing.
Dentists in need of support may self-refer to the PASS coordinator or more commonly be referred to the scheme by the NHS England Area Team Performance Advisory Group. When a colleague has entered the process they are initially assessed and then passed to a member of the PASS team for the most appropriate support. This may simply be signposting but might involve a series of one to one mentoring meetings or perhaps onward referral to Health Education England or medical support.
Funding streams will vary from one scheme to another but there may well be an initial contribution towards the costs from the LDC with further costs being met by the mentee.
The ambition of a PASS is to be able to rehabilitate the dentist in difficulty such that they can continue in practice with their confidence restored and able to further contribute in an effective way within the profession.
Find your Local Dental Committee: bda.org/dentists/representation/gdps/ldcs/ldc-contacts
Refuge
Samaritans
They can help you explore your options, understand your problems better, or just be there to listen.
Samaritans are open 24 hours a day, 365 days a year.
You can contact Samaritans by:
Telephone: 116 123 (this number is free to call)
Email: [email protected]
Visit your local Samaritans branch. Find your local branch here and for more information visit samaritans.org
Scope
You can contact Scope by:
Telephone: 0808 800 3333
Email: [email protected]
Website: scope.org.uk
Turn2Us
- Benefits Calculator – use the Turn2us Benefits Calculator to find out what benefits, tax credits or other state support you are entitled to;
- Grants Search – use the charity’s Grants Search to find money and goods from thousands of charitable funds;
- Information and Support – visit their website to find out what other financial advice and support is available.
For more information visit turn2us.org.uk.
Victim Support
Telephone: 0808 1689 111 (this is free to call)