University of Dundee BDS 2019 programme report with observations 2019
and complaints received. The inspection focused on Requirements 2, 4, 6, 9, 10, 11, 12, 13, ...
and complaints received. The inspection focused on Requirements 2, 4, 6, 9, 10, 11, 12, 13, ...
not represent a broader rise in complaints about orthodontic treatment. T h e m o s t ...
professionals keep up to date; • helping patients with complaints about dental professionals
of Education, Fitness to Practise data and complaints received. Following this assessment, it was decided
, Complaints, Consent and Duty of Candour. Requirement 4: When providing patient care
; g) ethnicity/nationality; h) details of complaints/concerns raised; i ) details of on-going
• Complaints and whistleblowing 8 9 • Evidence of monitoring and taking action in relation
tissues in relation to the presenting complaints of the patient, arriving at an appropriate
to administrative issues such as booking errors at reception. Some feedback related to complaints which...