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Updated: Wed, 05 November 2025

26 Sept 2025 - PUBLIC Council - confirmed minutes

, the reduction in the Dental Complaints Service (DCS) caseload and the continued level of staff ...

Wednesday, 19 June 2024

Trends in Fitness to Practise: we are seeing fewer concerns and closing more cases at the early stages of the process

the importance of good complaint handling has certainly contributed. The Dental Complaints Service has grown, ...

Tuesday, 05 December 2023

The Safe Practitioner: How we developed a new framework of behaviours and outcomes for dental professional education

, sustainability and complaints handling. Clinical knowledge and skills have been included

General Dental Council

Principle 1

that there is an effective complaints procedure readily available for patients to use, and follow ...

Updated: Mon, 08 July 2019

GDC Corporate Strategy 2020-2022

with an enormous and unprecedented increase in complaints that began in 2010 and peaked in 2015, ...

Updated: Thu, 20 November 2025

Communications and Support in Fitness to Practise research report November 2025

that they often field questions or complaints from people who mistakenly believe the GDC can compensate ...

Wednesday, 04 October 2023

A view from the Chair: Improving fitness to practise, exploring standards and welcoming new Council members

whether early provision of specific information about single patient clinical practice complaints can

Updated: Fri, 18 October 2019

0.8.1 - Corporate Strategy 2020-2022 - Appendix 1 3 Oct 2019

professions on complaints handling. We have worked collaboratively with our partners across the sector to improve ...

Updated: Fri, 28 June 2019

GDC_Business Plan 2013

12 Dental complaints service 12 Governance 13 Information technology 13 Facilities Effective, development review process Timescale Q2 2013 Maintain systems to ensure complaints...

Wednesday, 16 September 2020

Access to dental careers and BAME experiences of higher learning

take racism and complaints regarding racism seriously? Does your lecturer spend equal amounts, workplace take ...