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Updated: Wed, 05 November 2025

26 Sept 2025 - PUBLIC Council - confirmed minutes

, the reduction in the Dental Complaints Service (DCS) caseload and the continued level of staff ...

Updated: Wed, 03 July 2019

Evaluation-of-Supporting-Evidence-November-2012-(Picker-GDC)-Report

events; case-based discussion/assessment; review of complaints and compliments  Direct, of complaints and compliments  Case-based discussion/assessment  Multi-source feedback, ; ensuring professionals ...

Updated: Wed, 03 July 2019

2011-Annual-Patient-and-Public-Survey-Report

REGULATION 12 SECTION FOUR: GDC PERFORMANCE 14 SECTION FIVE: COMPLAINTS PROCEDURE 17 SECTION SIX: GDC, . When looking at ...

Updated: Wed, 03 July 2019

FtP-data-analysis-Summary-Report

complaints and referrals about dentists and dental care professionals (DCPs). The GDC’s remit, over recent ...

Updated: Wed, 03 July 2019

Patient-and-Public-Research-2011-Survey-Slide-Presentation

to discipline or ‘strike off’ dental professionals who breach standards Dealing with patient complaints, in ...

Updated: Fri, 28 June 2019

2015 Business Plan and Budget

and effective complaints process. In addition, we will continue to work with the Department, challenges are, i. ...

Updated: Fri, 28 June 2019

Moving upstream 2019 report

developments Endingthe‘climateoffear’;thestudent engagementprogramme 10 First-Tier Complaints Resolution Beingthebestathandlingfeedbackand complaints Collaborativeworking Continualimprovement 11 Working, ). • First-tier complaints resolution: building better partnerships to improve ...

Updated: Tue, 18 November 2025

GDC strategy outcome report 2026 - 2028

on expectations, as well as meaningful routes for feedback or complaints about the FtP process, were ...

Updated: Fri, 28 June 2019

GDC business plan 2017

; set standards of conduct, performance and ethics for the dental team; investigate complaints, development (CPD) requirements. In addition, ...

Updated: Thu, 22 January 2026

Conditions bank for the Interim Orders Committee

monitor any new patient complaints received about the dental professional’s work or conduct at work, compliance with ...