26 Sept 2025 - PUBLIC Council - confirmed minutes
, the reduction in the Dental Complaints Service (DCS) caseload and the continued level of staff ...
, the reduction in the Dental Complaints Service (DCS) caseload and the continued level of staff ...
events; case-based discussion/assessment; review of complaints and compliments Direct, of complaints and compliments Case-based discussion/assessment Multi-source feedback, ; ensuring professionals ...
REGULATION 12 SECTION FOUR: GDC PERFORMANCE 14 SECTION FIVE: COMPLAINTS PROCEDURE 17 SECTION SIX: GDC, . When looking at ...
complaints and referrals about dentists and dental care professionals (DCPs). The GDC’s remit, over recent ...
to discipline or ‘strike off’ dental professionals who breach standards Dealing with patient complaints, in ...
and effective complaints process. In addition, we will continue to work with the Department, challenges are, i. ...
developments Endingthe‘climateoffear’;thestudent engagementprogramme 10 First-Tier Complaints Resolution Beingthebestathandlingfeedbackand complaints Collaborativeworking Continualimprovement 11 Working, ). • First-tier complaints resolution: building better partnerships to improve ...
on expectations, as well as meaningful routes for feedback or complaints about the FtP process, were ...
; set standards of conduct, performance and ethics for the dental team; investigate complaints, development (CPD) requirements. In addition, ...
monitor any new patient complaints received about the dental professional’s work or conduct at work, compliance with ...