We commissioned a survey to better understand the experiences and perceptions of dental professionals who had used the Dental Complaint Service (DCS), including how satisfied they were with the service and how it could be improved. 

The survey, conducted by Customer Satisfaction UK, included dental professionals who had used the DCS between 1 October 2017 and 28 February 2019. 

The DCS is funded by the GDC and is currently under review.