If you are unsatisfied with the treatment, behaviour or service of a dental professional, please read our who can help advice to find the best organisation to assist you.
How to Report (258.4 KB, PDF) explains our process in more detail and the types of concern we can investigate including:
Very poor treatment;
Not having professional indemnity insurance;
Cross-infection issues (for example, using dirty equipment);
Being under the influence of alcohol or drugs; and
Fraud or theft.
Please contact us if you wish to make a complaint about the quality of our service.
If you would like to find out how we use the information you give us, please read our privacy statement.