The GDC cannot provide any legal advice. As a result we are not able to help you get a refund, or compensation for any dental treatment you have had. However, if you are:
this information might help you.
If you are unhappy with the treatment you have received, it is usually best to:
This gives the dental professional the opportunity to review your concerns and work with you to reach an amicable resolution.
If you are unhappy with private treatment that you have paid for, and are seeking a full or partial refund, contact the Dental Complaints Service. They may be able to assist you in seeking a full or partial refund of fees in relation to any failed treatment.
In order for the Dental Complaints Service to be able to assist you fully:
The Dental Complaints Service can provide advice and guidance in doing this
If you are seeking a refund for charges you paid towards health service treatment, you should follow the process for the health service in your area.
For more information on this, you can contact the health service in your area:
If you are in England, contact NHS Choices
If you are in Scotland, contact NHS National Services Scotland
If you are in Wales, contact NHS Direct
If you are in Northern Ireland, contact NI Direct
If you are unhappy with your dental treatment and you are seeking compensation, we would advise you to write to your dental professional detailing your concerns.
If you are unable to resolve the matter directly with your dental professional, you may wish to seek independent legal advice from your local Citizens Advice Bureau.