Welcome to the Dental Complaints Service

We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. We provide a free and impartial service funded by the General Dental Council, the organisation that regulates dental professionals in the UK.

If you have a complaint about the private dental care you’ve received in the UK, please contact us:

Our opening hours are Monday to Friday 9am to 5pm.
Phone: 020 8253 0800.
Calls to this number cost the same as a local call.

Please check what we cannot help with for advice on other organisations that may be able to assist you.


Christmas and New Year open times

Our office will be closed on 25 Decmber 2014 and 26 December 2014. We will also be closed on 1 January 2015.

Should you have a dental emergency, please call NHS 111 service.


Contact Us

  • 020 8253 0800
    (Monday - Friday 9am - 5pm)
  • info@dentalcomplaints.org.uk
  • Dental Complaints Service
    Stephenson House
    2 Cherry Orchard Road
    Croydon CR0 6BA