The General Dental Council (GDC) has set up a complaints resolution service that is separate from its Fitness to Practise (FTP) process. This service is called the Dental Complaints Service (DCS) and its main aim is to resolve complaints about private dental treatment.

This document helps to identify which organisation is best placed to resolve a particular issue.

This guidance will be useful for registrants, informants, defence and consumer agencies, and members of the public.

This guidance should not be used as a source of legal advice.

Download The relationship between the Dental Complaints Service (DCS) and Fitness to Practise (FTP) procedures as a Word document